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What is the difference between Family Child Care Homes and Centers (Preschool vs Daycare)?

The main difference is the venue. A child care center is in a commercial building. A family child care home cares for children in the caregiver’s home.

What is a license-exempt provider?

A license-exempt provider is a provider that is not required to have a state license. License-exempt care includes care in the provider’s home for children from one other non-related family besides the provider’s own children. This includes a friend, relative, babysitter, or nanny who cares for a child in the child’s home (full- or part-time) and some school-age centers or military programs regulated by non-state agencies.

Why are there no providers showing up when I do the zip code search?

If you’re not getting enough results in your child care search, try removing some of the search filters or increasing the search radius. Try starting with just the basics (age, full- or part-time care, location) and then add more search filters to narrow down your results.

What programs are available in California to help me pay for child care?

There are several programs available in California to help you afford child care. These include CalWORKS, Alternative Payment Programs, State Preschool programs, Head Start & Early Head Start programs, other state-funded child care programs, and employer-sponsored child care programs. For more information about the child care subsidy programs available in California, visit this link.

What is the current supply and demand for child care in California?

We work with local Child Care Resource and Referral programs to gather information about the supply and demand for child care in every county in California. You can read more about this information by visiting this link.

How do I get involved in community organizing or advocating for Child Care in the state of California?

You can contact Parent Voices, an advocacy group for families. Visit http://parentvoices.org/ to learn more about opportunities to get involved.

Have the providers listed on this website been background checked?

Yes, all licensed child care providers in the state of California have passed a background check as a part of their licensing process.

To find out about the background check process for license exempt centers listed on this site, please contact the program directly and ask. 

What is Parent Voices?

Parent Voices is a parent-led, parent-run grassroots organization advocating to ensure that quality child care is accessible and affordable for all families. There are currently 15 chapters across California. Learn more about Parent Voices at the organization’s website.

Are Tuberculin (TB) tests or screenings required of all providers in a Child Care Center or Family Child Care Home?

To be licensed all child care providers must complete a background check and a TB test as part of the application.To learn more about Family Child Care Home Requirements and Child Care Center Provider requirements visit this link.

What is Oliver’s Law?

Oliver’s Law is a California state law that gives any parent or guardian the right to request complaint information about a licensed child care provider/facility. Visit this link to learn more about Oliver’s Law and how to request the information:

Why do some providers have “Location Unavailable” as their street address?

Full street addresses are never shown for Family Child Care Homes (FCC). The address is not shared to keep the providers’ home addresses private. If nearby cross streets are entered, they will be shown. If this is not the case, the listing will be shown as “Location Unavailable”.

What is a License Number and what is the CCL Transparency Website?

Every licensed child care programming in California has a unique license number used to identify the program. The CA Department of Social Services, Community Care Licensing Division operates a Care Facility Search website (“transparency website”) that lists each licensed program’s last five years worth of inspections. You can visit the Care Facility Search website here.

What is Quality Counts California?

Quality Counts California (QCC) is aQuality Rating and Improvement System.QCC is a statewide effort to strengthen California’s early learning and care system to support young children and their families. To learn more, visit Quality Counts California.

Is there a page I can visit to view Child Care Policy and Regulation updates?

The California Department of Social Services is responsible for licensing and monitoring licensed child care facilities in California. To learn about the current laws and regulations, visit their website.

Does MCCP make a profit or take a percentage of the Providers’ earnings?

No, we don’t. My Child Care Plan is supported by public funds and does not charge parents or providers for any of its services. Nearly every state in the USA has a child care consumer education website that is free to the public. You can find other states’ child care consumer education websites at www.childcare.gov.

How can I get help opening a family child care home?

Contact The Child Care Initiative Project (CCIP) associated with your local Resource & Referral agency. CCIP will help you set up your family child care home, understand licensing and other requirements, and complete your licensing application.

What kind of training is required as a child care provider?

There are specific training requirements for various types of child care programs and staff working in those programs. Child Care Center providers typically need to have at least some early childhood education/development semester units and 6 months experience in a licensed child care center or comparable group child care program. Family Child Care Home providers are typically required to have 16 hours of Pediatric Health & Safety training obtained from an EMSA approved vendor or accredited college/university, and 1 year of experience as a licensee or teacher with a licensed provider. To learn more about the particular training requirements, please visit the Department of Social Services website

Providers

How do I list my child care program on your website?

Please click here to contact your local child care Resource and Referral agency and request to be listed in their referral database. Or, call our toll-free number at 1-800-KIDS-793 to speak to an information specialist (available in English and Spanish). This database currently includes licensed family child care homes, licensed child care centers, and legally license-exempt child care centers.

What are the various training opportunities available to me as a Provider?

Your local CCR&R provides information and training on many topics, such as starting and running a business, child development, and health and safety tips. Contact your local Child Care Resource and Referral agency for information about training opportunities for child care providers in your area.

Parents

Can I get care for more than 1 child at a time?

Yes. You can use the search function to search for up to 6 children at a time.

How do I find out if I am eligible for help to pay for my child care?

California has a variety of subsidy programs, with similar but different eligibility criteria and rules. Contact your local Child Care Resource and Referral agency to learn more about what programs and funding are available for you. To learn more about subsidized programs, visit this link.  <LINK TO CHILD CARE SUBSIDY PROGRAMS>

How is the database updated?

Your local CCR&R works with licensed child care providers in your area to make sure their information is up to date and accurate. 

How do I file a complaint?

If you suspect something is wrong at a licensed child care facility, you can file a complaint with Community Care Licensing (CCL). For more information visit the Complaints to Community Care Licensing on our website. <link to Complaints to Community Care Licensing section>

What are the different types of care to choose from?

There are many available types of child care in California. Choosing the right child care for your family can be one of the hardest decisions your family will make.  Explore the different types of child care that are available to you. <link to child care choices>

What is a CCR&R?

Child Care Resource and Referral agencies (CCR&Rs) are helpful, free services available to any family in California. These programs exist in every county in California. Locate your local CCR&R using this directory

Their services are free and available to all parents and child care providers.
They provide a variety of services to California parents, children, and families. CCR&Rs offer counseling about child care, and they help families learn about and find child care. They also share information about subsidized or reduced-cost child care and preschool options and assist in the subsidized child care application process. These agencies also provide help for new and established child care businesses.

How do I contact My Child Care Plan?

You can email us at info@mychildcareplan.org with any questions, concerns or suggestions you may have. We would love to hear from you!

How comprehensive are provider background checks?

Background checks are important to ensure the safety of your child. Background checks are required for all licensed child care providers in the state of CA. An individual’s fingerprints are scanned and their record is checked for any criminal activity beyond a minor traffic violation. To learn more about the two types of background checks, visit this link. <link to Background Checks section on website>

How can I tell if a provider is Licensed?

You can ask the provider to see their licensing records. By law, all child care providers are required to publicly display their license information.

Children's Council of San Francisco
San Francisco | (415) 343-3300
  • Child Care Initiative Project
  • Child Care Referrals
See More
Wu Yee Children's Services
San Francisco | (844) 644-4300
  • Child Care Initiative Project
  • Child Care Referrals
See More

For San Francisco -

Local R&R
Children's Council of San Francisco
San Francisco | (415) 343-3300
  • Child Care Initiative Project
  • Child Care Referrals
See More
Wu Yee Children's Services
San Francisco | (844) 644-4300
  • Child Care Initiative Project
  • Child Care Referrals
See More

For San Francisco -